Terms and Conditions

CANCELLATION POLICY

We value your business and appreciate your cooperation with our cancellation policy. We require a 48-hour cancellation notification to change or cancel an existing appointment. Appointments not canceled or rescheduled prior to the 48 hours will be charged up to the full amount of the service. NO-shows will be charged the full amount. If there is an unforseen emergency, the fee may be applied towards another appontment within 10 days subject to availability. For pre-purchased series of treatments, that session will be applied toward the series. Appointments booked for the same day are considered confirmed and cannot be cancelled. A $50 charge will be applied to your credit card for a late cancellation or no-show to any free consultation service.

SERVICE TIMING AND APPROXIMATION

Service providers should strive to deliver services within a reasonable timeframe, taking into account factors such as skin condition, extractions, and any visible skin concerns where a step may need to be skipped. Timelines for services are  determined based on careful assessment of each individual clients needs.

Due to the inherent nature of services, it is important to understand that the timing provided is approximate and subject to reasonable variations.

RETURN POLICY

We greatly value your business and we genuinely thank you for your purchase. We've made a commitment to offering as much product guidance as possible through our social channels (IG: @kissherfaceaesthetics) to help you make the best decision before purchasing products from our store. We also recommend scheduling a consultation with one of our skincare professionals to answer any questions you may have. We do not accept returns on opened products and have a 10 day policy on unopened, undamaged products.  For any damaged or defective products, kindly email us to: Orders@kissherfaceaesthetics.com and we will assist you.